I did not come into this work from one direction.
My early career was hands-on — hardware, networking, and server infrastructure — learning how systems function at a foundational level. From there, I moved into development and client-facing delivery, building websites and technology solutions, including RETS-powered websites and marketing systems for real estate clients.
I have worked on the vendor side as a systems administrator, where uptime, performance, and reliability are not optional. I have worked in REALTOR® support, from solving problems directly with users through to leading support operations, where the real goal becomes preventing those problems in the first place.
I have also worked at the leadership level inside an MLS and association environment, where technology decisions are tied directly to governance, policy, operational reality, and long-term organizational direction.
That range is not typical — and it changes how I approach the work.
